Privacy Policy
How we protect and handle your information at Pezenitol Trylmond
Information We Collect
When you work with Pezenitol Trylmond for 3D animation and video development services, we collect information that helps us deliver better service and communicate effectively with you.
Information You Provide Directly
- Contact details including name, email address, phone number, and business address
- Project specifications, creative briefs, and technical requirements for your animations
- Payment information and billing details for project invoicing
- Feedback, communications, and project revision requests during collaboration
- Business information relevant to your animation and video projects
Information Collected Automatically
Our website automatically gathers certain technical information when you visit, including your IP address, browser type, device information, and pages visited. We use this data to improve our website performance and understand how clients interact with our services.
How We Use Your Information
We use your information specifically to provide excellent 3D animation and video development services. Here's what that means in practical terms:
- Creating and delivering custom 3D animations and video content according to your specifications
- Communicating about project progress, revisions, and delivery schedules
- Processing payments and maintaining accurate billing records
- Providing technical support and addressing any project-related questions
- Improving our animation services based on client feedback and project outcomes
- Sending occasional updates about our services that might benefit your future projects
We don't use your information for unrelated marketing purposes or share it with third parties for their promotional activities.
Information Sharing and Disclosure
Your project information and personal details stay confidential. We only share information in these specific circumstances:
Service Providers
Sometimes we work with trusted contractors or specialized software providers to complete complex animation projects. When this happens, we ensure they follow the same privacy standards we maintain and only access information necessary for their specific contribution to your project.
Legal Requirements
If required by law, court order, or government regulation, we may need to disclose certain information. We'll always notify you when legally permitted and try to limit disclosure to only what's specifically required.
Business Transfers
In the unlikely event that Pezenitol Trylmond is sold or merged with another company, your information would transfer as part of that transaction. Any new owners would need to follow this same privacy policy.
Your Privacy Rights
You have several rights regarding your personal information, and we make it straightforward to exercise them:
- Access: Request copies of the personal information we have about you
- Correction: Ask us to update or correct any inaccurate information
- Deletion: Request deletion of your personal information when it's no longer needed
- Portability: Get your information in a format you can use elsewhere
- Opt-out: Stop receiving non-essential communications from us at any time
- Restriction: Ask us to limit how we use your information in certain situations
To exercise any of these rights, simply contact us using the information provided below. We'll respond within 30 days and won't charge you for reasonable requests.
Data Security and Protection
Protecting your information is something we take seriously, especially given the creative and often confidential nature of animation projects.
Technical Safeguards
We use encrypted file transfers for all project materials, secure cloud storage with access controls, and regular security updates on all our systems. Our computers and servers are protected with enterprise-grade security software and firewalls.
Physical Security
Our office and equipment are secured with appropriate physical access controls. Project files are stored on encrypted drives, and we maintain secure backup procedures to prevent data loss while keeping your information protected.
Access Controls
Only team members who need access to your information for their work on your project can view it. We use individual user accounts with appropriate permission levels and regularly review who has access to what information.
Data Retention
We keep your information only as long as needed to provide services and meet our business obligations:
- Active project files and communications are retained during the project and for 3 years afterward
- Billing and payment information is kept for 7 years to meet accounting and tax requirements
- Final delivered animations may be kept longer as portfolio examples (with your permission)
- Marketing communications lists are maintained until you opt out
- Website analytics data is typically retained for 2 years
When information is no longer needed, we securely delete it from our systems and any backup storage.
Cookies and Website Technology
Our website uses standard cookies and similar technologies to improve your browsing experience and understand how visitors use our site.
Essential Cookies
These cookies are necessary for our website to function properly. They remember your preferences during your visit and enable basic features like secure areas and shopping cart functionality.
Analytics Cookies
We use analytics tools to understand which pages are most helpful to visitors and how people navigate our site. This information helps us improve our website and better serve potential clients.
You can control cookie settings through your browser preferences, though disabling certain cookies might affect some website functionality.
Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll notify existing clients by email and post the updated policy on our website with a new effective date.
Minor clarifications or formatting changes might be made without individual notification, but the updated policy will always be available here with the revision date clearly marked.
Questions About Your Privacy
If you have questions about this privacy policy or how we handle your information, we're happy to discuss them with you.
Email: info@pezenitoltrylmond.com
Phone: +1 (317) 813-0180
Address: 518 Broad St, Story City, IA 50248, United States
We typically respond to privacy inquiries within 2 business days.